Privacy Policy – Pip’s Cottage Pakefield
Effective Date: 01/05/2026
Pip’s Cottage Pakefield (“we”, “us”, “our”) is committed to protecting and respecting your
privacy. This policy explains how we collect, use, and protect your personal data when you use
our website or make a booking.
1. Who We Are
Pip’s Cottage Pakefield is a self-catering holiday let based in Pakefield, Suffolk, UK.
If you have any questions about this privacy policy or your data, please contact us at:
Email: Suzanne@pipscottagepakefield.co.uk
2. What Information We Collect
We may collect and process the following personal data:
● Contact details: Name, email address, phone number
● Booking information: Dates of stay, number of guests, special requests
● Payment information: Processed securely via third-party payment providers (we do not
store full card details)
● Communication records: Emails or messages sent to us
● Technical data: IP address, browser type, and website usage (via cookies)
3. How We Use Your Information
We use your data to:
● Process and manage your booking
● Communicate with you regarding your stay
● Respond to enquiries or requests
● Comply with legal and regulatory obligations
● Improve our website and services
We will only use your data where we have a lawful basis to do so, such as fulfilling a contract
(your booking) or our legitimate business interests.
4. Sharing Your Information
We do not sell your personal data.
We may share your data with trusted third parties where necessary, including:
● Payment processors
● Booking platforms (if applicable, e.g. Airbnb, Booking.com)
● IT and website service providers
● Legal or regulatory authorities (if required)
All third parties are required to respect your data and keep it secure.
5. Data Storage and Security
We take appropriate security measures to protect your personal data from unauthorised access,
loss, or misuse.
Your data is stored securely and only retained for as long as necessary to fulfil the purposes we
collected it for, including legal and accounting requirements.
6. Your Rights
Under UK data protection law, you have the right to:
● Access the personal data we hold about you
● Request correction of inaccurate data
● Request deletion of your data
● Object to or restrict processing
● Withdraw consent (where applicable)
● Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details above.
7. Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic.
You can control or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy
practices of those sites.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page
with an updated effective date.